INTRODUCTION

Welcome to https://www.littlecovecoffee.com.au/. We are a specialty coffee roaster and e-commerce store. We sell wholesale and retail to customers with high-quality, freshly roasted coffee to share the distinct experience of fresh-roasted coffee.

When using this website’s services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions.

For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to Little Cove Coffee Co. and “You” and “Your” refers to you, the client, visitor, website user, or customer ordering our product(s) from the website.

Please read these Terms and Conditions carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms and Conditions, and our Privacy Policy. If you do not want to agree to these Terms and Conditions, and our Privacy Policy, you must not access or use the website.

GENERAL TERMS

By using https://www.littlecovecoffee.com.au, these terms will automatically apply to you. You are not permitted to copy or modify the website, or our trademarks in any way. You must not attempt to extract the source code of the website, and you also should not attempt to translate the site into other languages or make derivative versions. The Website, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, remain the property of Little Cove Coffee Co.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Little Cove Coffee Co. is committed to ensuring that our online store is as useful and efficient as possible. For that reason, we reserve the right to make changes to the services, at any time. We will never charge you for any service without making it very clear to you precisely what you’re paying for.

Any new features or coffee product(s) which are added to the current store shall also be subject to these Terms and Conditions. You can always review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on woocommerce.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

PRODUCTS AND SERVICES

We make every effort to ensure that all descriptions of products available on our website are accurate and up to date. However, we do not warrant that product descriptions, images, or other content are error-free. If a product purchased from us does not match its description, your sole remedy is to return it in an unused condition.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable for any modifications, price changes, suspension, or discontinuance of any product or service.

ORDERS AND PAYMENT

By placing an order on our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order placed with us. In the event we make a change to or cancel an order, we may attempt to notify you via the email or billing address provided.

We accept payments through secure third-party providers. By purchasing a product from us, you agree that we are not responsible for any issues arising from the processing of payments. All transactions are subject to fraud checks and security measures. If fraudulent activity is suspected, we reserve the right to cancel your order.

SHIPPING AND DELIVERY

We strive to process and ship all orders promptly. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Once an order is shipped, ownership and risk of loss pass to you.

RETURNS AND REFUNDS

We take pride in our coffee and strive for customer satisfaction. If you are unhappy with your purchase, please contact us within 7 days of receipt to discuss a return or refund. We only accept returns for defective or incorrect products. Due to the perishable nature of coffee, we do not accept returns for change of mind.

To initiate a return, please email us at orders@littlecovecoffee.com.au. Approved returns must be sent back in their original packaging. Refunds are processed within 7 business days after receiving and assessing the returned product.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Little Cove Coffee Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our liability is limited to the amount paid for the specific product purchased.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Little Cove Coffee Co. and its affiliates from any claims, damages, liabilities, or expenses arising out of your use of our website, violation of these Terms, or infringement of any third-party rights.

GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be resolved exclusively in the courts of Queensland.

CONTACT INFORMATION

If you have any questions about these Terms and Conditions, please contact us at:

Little Cove Coffee Co.
Email: orders@littlecovecoffe.com.au
Website: https://www.littlecovecoffee.com.au